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30 Day Return Policy Easy Returns Policy 

As a customer, your complete satisfaction is of paramount importance to us. If, for whatever reason, you are less than blown away by our products and service, we will happily accept your return of any standard-issue, non-custom-order watch within 30 calendar days from the date of your purchase. 

Watches must be unworn and in 100% brand new condition to be eligible for return. All packaging materials and original documentation must be included. Once the watch is worn, sized, altered in any way, or its plastics or tags have been removed, we will not be able to accept it as a return. That’s why we encourage you to inspect your items immediately upon delivery – before wearing them or removing any tags or factory tape – to make sure you are satisfied with your purchase. 

Return Instruction - As Easy as Tick, Tock really makes returns easy. Simply follow these two steps: 

1. Request your RMA number by calling us at 212-235-5545, or by emailing us at 

2. Affix the RMA# on a visible portion of the box and ship it back to at 1274 49th Street Suite # 75 Brooklyn NY 11219. 

Be sure to include any promotional items that were paired with your original order, or we will be forced to reject the return. You can expect your refund within 48-72 hours of the time we receive your return in satisfactory condition.