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Logistics like clockwork. Both ways.

Luxchoice.com proudly offers free swift ground shipping within the continental USA on all orders with no minimum purchase necessary. We know how excited you are to receive your luxury timepiece, and therefore ship your order as quickly as we possible can – often even on the same day you place it.

Shipping services are available through UPS, FedEx or USPS for deliveries to all domestic physical addresses and PO boxes, as well as to APOs and FPOs. (For more information on military-imposed shipping restrictions, visit www.oconus.com.) While our standard shipping is plenty quick, we understand that you might need your order right away. Luxchoice.com is eager to accommodate you by upgrading your delivery service to any of the following:

- UPS Ground /USPS Shipping in the USA - Free

- UPS 3 Day - $15.00

- Second Day Air - $25.00

- Next Day Air - $35.00


Shipping Insurance
Luxchoice.com includes complimentary (read: free) shipping insurance with all orders. Insurance covers damage, loss and theft during shipping. Please be advised that the courier may require your signature upon delivery for your protection. Kindly ensure that an adult will be available to accept and sign for the package at the expected time of delivery.

Status Tracking
As soon as your order ships, we will email you with tracking information directly from the courier. You will be able to track your order at any point in time from purchase to delivery by entering your email address and order number here. Please do note that orders must be shipped to a valid address; Luxchoice.com is unable to hold packages for pickup.

Non-Billing Shipping Address
Luxchoice.com is invested in your protection, and our system might therefore reject an order with a shipping address that is not on file with your credit card. This is done for the purpose of ensuring that it isn’t a fraudster that’s using your credit card. Should you wish to send a watch as a gift to an address other than your billing address, you may be required to contact your card issuer and add an authorized alternate shipping address to your account for all future orders. We also ask that you kindly review your address before finalizing your order. Address changes to an existing order once the order is already in transit may be subject to a fee.

International Shipping
International shipping potentially incurs additional fees such as customs and duties, which are the customer’s responsibility. Luxchoice.com fully insures all international orders and ship them International Priority via FedEx or UPS. Please consult the chart below for international shipping fees.

{International Shipping Fees Chart}

Please note that it is our obligation to declare the amount you paid for your watch on the invoice/packing slip and are unable to declare it as a gift. Additionally, items shipped to addresses outside the US are considered final sale and are not eligible for returns.

VAT and GST Charges
When shipping to certain countries, additional charges such as a Value Added Tax (VAT) or a Goods and Services Tax (GST) may apply. As a courtesy, we provide you the following estimates chart. Please keep in mind that these are only estimates and are subject to change without notice as they are not within Luxchoice.com’s control.

{Updated Chart Cumming Soon}

Payment Verification Delays
For your security and ours, Luxchoice.con team of payment verification experts checks the validity of each and every order. In the event that they inform us of a payment verification hold, we will contact you directly to help avoid any shipping delays.

Luxchoice.com Easy Returns Policy
As a Luxchoice.com customer, your complete satisfaction is of paramount importance to us. If, for whatever reason, you are less than blown away by our products and service, we will happily accept your return of any standard-issue, non-custom-order watch within 30 calendar days from the date of your purchase.

Watches must be unworn and in 100% brand new condition to be eligible for return. All packaging materials and original documentation must be included. Once the watch is worn, sized, altered in any way, or its plastics or tags have been removed, we will not be able to accept it as a return. That’s why we encourage you to inspect your items immediately upon delivery – before wearing them or removing any tags or factory tape – to make sure you are satisfied with your purchase.

Return Instruction - As Easy as Tick, Tock
Luxchoice.com really makes returns easy. Simply follow these two steps:

1. Request your RMA number by calling us at 212-235-5545, or by emailing us at cs@luxchoice.com.

2. Affix the RMA# on a visible portion of the box and ship it back to Luxchoice.com at 1274 49th Street Suite # 75 Brooklyn NY 11219.

Be sure to include any promotional items that were paired with your original order, or we will be forced to reject the return. You can expect your refund within 48-72 hours of the time we receive your return in satisfactory condition.